FREQUENTLY ASKED QUESTIONS


Get the answers to questions commonly posed to DSU about the online dog training we offer.

About DSU

What is DSU?

DSU is an online learning school designed to provide dog training services to as many owners and dogs as possible.

Does DSU only focus on dog sports?

No! We understand to be successful in any dog sport, you must have a strong foundation. We therefore offer a variety of courses in our School of Good Manners and School of Clicker Training designed to benefit both the committed pet owner and the avid dog sport enthusiast.

What training methodology or approaches do you use?

Great question! While we do have a variety of instructors teaching our courses from across the country, one thing is consistent: all the courses will use positive reinforcement and reward-based training techniques. The focus is on cultivating an engaged and happy learner (meaning your dog!) with each and every course we offer. You can learn more about the particular instructor who is teaching a course by clicking on the Meet the Instructor tab for that course. You may also learn about all of our instructors here

Online dog training...I don't know, will that really work?

We completely understand your hesitation. Afterall, shouldn't dog training be done in person?!

In developing the courses for DSU, our goal was to provide high-quality instruction that not only provided the steps to complete a particular exericse, but would also promote the learner (you) to understand why an exercise was being done, and how adjustments could be made for each individual dog. All the courses offered at DSU are based off in-person group training courses, and we are extremely proud of our incredibly talented instructors who take great pride in being a teacher, first and foremost.

One of the biggest advantages of online dog training is you having access to so many talented instructors, regardless of where you live! Then there is the convenience factor. No longer do you have to try to squeeze a group class into your already hectic schedule. The days of rushing home from work, grabbing the dog, sitting in traffic to dash into class frazzled, stressed and worn out are a thing of the past. With DSU, you can go through the material at your own pace, and when it works best for you. By offering three enrollment options, DSU allows you to decide the type of experience you prefer: an intensive instructor interaction or something more relaxed and low-key. It is entirely up to you.

Online dog training is a wonderful option, and we hope DSU will provide a helpful service to as many dogs and handlers as possible!  

What is the refund policy?

There are no refunds once the course has begun. Special consideration will be given due to dog or handler injury or death. Please direct these inquiries to .

Are results guaranteed?

No. As with all dog training services, the results hinge on a multitude of variables. These include the physical and behavioral status of the dog as well as the frequency, consistency and proficiency in which the training is conducted. It would be unethical and improper for DSU to guarantee results for any of our courses. 

How can I stay informed as to what you are offering?

Great question! There are a couple of different ways you can do this. The easiest is to subscribe to a mailing list for a School you are interested in. We send out notifications when courses and webinars are offered and available to enroll in. Another option is to follow us on social media. We have a Facebook Page, Facebook Group in addition to posting regularly on Twitter and Instagram. Of course, you are always more than welcome to contact us directly at  if you have a question.